Terms & Conditions

General terms

Welcome to our website. These terms and conditions govern the use of the Oak&otherthings.co.uk website. These apply to the use of this website and by accessing this website and/or placing an order through the website, you agree to be bound by the terms and conditions set out below. These terms and conditions are supplementary to any statutory rights you have as a consumer.

This site is owned and operated by Oak&otherthings.co.uk ("O&O, we, our, us"). Email us at Info@oakandotherthings.co.uk.

Damage to your computer

O&O makes every effort to ensure that this website is free from viruses or defects. However, due to the nature of the Internet, we cannot guarantee that your use of this website won’t affect your computer. O&O recommends that you purchase the right firewall and antivirus software to use this and other websites and screen out anything that may damage it. O&O shall not be liable in the very unlikely event that while using this website your computer equipment is damaged.

Accuracy of content

O&O has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. As many of our products are individual pieces rather than being mass produced, illustrations are indicative only, as exact size, grain pattern and colouration will vary depending on the particular piece of wood the item is made from. Also as colour reproduction depends on your computer’s monitor, we cannot guarantee that your monitor’s display of the colour is accurate to the actual product.

 

Processing your order and delivery dates

Every effort is made to see that the approximate delivery date is accurate, but on rare occasions the manufacture of your furniture may be delayed through circumstances beyond our control. We will, of course, make every effort to keep you informed. We cannot however be held responsible for any costs arising from a delay in delivery. If any product you have ordered is out of stock we will contact you and offer a full refund, an alternative item or the option to have the item manufactured to your order.

Receipt of orders will confirmed by email. In addition we will email to confirm dispatch, such email representing our acceptance of your offer to purchase the items on your order.

We accept all major debit and credit cards through PayPal.

Cancellation Policy

Distance selling regulations apply to your order if the goods have not been custom made to your specification or the product has not been viewed at Bridge Interiors, Huddersfield. If the Distance Selling Regulations do apply you can cancel your order by notifying us, in writing, before delivery or within 14 working days beginning with the day after the date of delivery.

Should you wish to return the goods it is your responsibility to take good care of the furniture. You are the owner of the goods once they have been delivered to you and you are liable for any loss or damage. Failure to take reasonable care may result in a claim against you. To minimise the risk of any such claim we ask that you return the goods in appropriate packaging such as needed to prevent damage in transit.

It is your responsibility to return the items to us in a good condition.

For further information please see the page detailing our returns policies.

We reserve the right to refuse or cancel orders at our discretion. Prices and product availability are subject to change.

 

Notifications

All notifications shall be made by email using the address given above.

Refunds

Following cancellation of your order any monies paid will be refunded by the method you used to pay us and usually within 14 days.

Please note that carriage charges are not refunded.

 

Intellectual property

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times with us or licensors. You are permitted to use this material only as expressly authorised by O&O. You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Miscellaneous provisions

The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract. Our products are chosen on the basis that they will be used for domestic use. If you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance. Where you decide to use the products in the course of a business, we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.

 

O&O shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.

You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party.

If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.